Security Guide

Your Login ID and password are the key to accessing your Online Account to use BEC Online. The security of your Login ID and password is therefore very important. These guidelines are designed to help you keep your Login ID and password secure. By following these Guidelines, you can assist in preventing misuse of your Login ID and password. BEC will not be liable for unauthorised transactions.

Protecting your Login ID and Password

To help protect your Login ID and password you must:

  • Not disclose your password to anyone including a family member or friend
  • Only disclose your Login ID to a member of the BEC Customer Service Centre if you initiated the call
  • Take care to prevent anyone else seeing your Login ID or password being entered electronically
  • Try to commit your Login ID and password to memory and not write or indicate them anywhere without reasonably disguising them;
  • Change your password immediately via the Change Password link on the website if you become aware that your Login ID or password record has been lost or stolen, or known or used by someone;
  • Not choose a password which has an easily retrieved combination (for example, repeated numbers or letters);
  • Not choose a password that is easily identified with you (for example, your birth date, car registration, telephone number or your name or part of it).

Choosing a Secure Password

To help you ensure your password cannot be guessed by unauthorized users BEC Smart Money enforces the following rules when choosing a password:

  • Must be at least 8 characters
  • Must be a combination of numbers and characters
  • Must not be similar to any personal details provided during the Registration, e.g telephone number

Disguising Your Password

If you record your password you must make a reasonable attempt to disguise it. The following are examples of what is NOT a reasonable attempt to disguise your password:

  • Recording the password in reverse order;
  • Recording the password as a telephone number where no other numbers are recorded;
  • Recording the password as a telephone number with the password in its correct sequence;
  • Recording the password among other numbers or letters with any of them marked to indicate the password
  • Recording the password, disguised as a date (including your birth date) or as an amount;
  • Recording the password in an easily understood code.

You must not use any other form of disguise that may be easily discovered by another person.